Privacy Policy

Last updated: December 11, 2024

At Personalized Output, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

          Key Points:
          We only collect information necessary to create your personalized outputs
We never sell your personal data to third parties
Your children's information is handled with extra care
You can request deletion of your data at any time

        

1. Information We Collect

Account Information

Email address
Name (optional)
Password (encrypted)
Payment information (processed by Stripe)

Product Information

To create personalized outputs, we collect information you provide about:

Names and ages of recipients
Personal stories and achievements
Goals and aspirations
Other details needed for personalization

Technical Information

IP address
Browser type
Device information
Usage patterns (pages visited, features used)

2. How We Use Your Information

Service Delivery: To create and deliver your personalized outputs
Account Management: To manage your subscription and orders
Communication: To send order confirmations, support responses, and (if opted in) marketing emails
Improvement: To improve our services and develop new products
Security: To protect against fraud and abuse

3. Children's Privacy (COPPA Compliance)

Our services involve creating content about children. We take special care with this information:

We only collect children's information from their parents/guardians
Children's information is used solely to create the requested output
We do not create profiles on children or track them
Parents can request deletion of their children's information at any time

4. Data Sharing

We do NOT sell your personal data.

We may share data with:

Service Providers: Stripe (payments), Resend (emails), AI providers (content generation)
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including:

HTTPS encryption for all data transmission
Encrypted password storage
Secure cloud infrastructure
Regular security reviews

6. Data Retention

Account Data: Retained while your account is active, deleted upon request
Generated Outputs: Stored for 90 days for redelivery purposes
Input Data: Retained for 30 days after generation, then deleted
Transaction Records: Retained for 7 years for tax/legal purposes

7. Your Rights

You have the right to:

Access: Request a copy of your data
Correction: Update or correct your information
Deletion: Request deletion of your data
Opt-Out: Unsubscribe from marketing emails
Portability: Receive your data in a standard format

8. Cookies

We use essential cookies for:

Session management (keeping you logged in)
Security (preventing fraud)

We do not use advertising or tracking cookies.

9. Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

11. Contact Us

For privacy-related questions or requests:

Email: hello@personalizedoutput.com
Subject line: "Privacy Request"

12. California Residents (CCPA)

California residents have additional rights under CCPA:

Right to know what personal information we collect
Right to delete personal information
Right to opt-out of sale (we don't sell data)
Right to non-discrimination for exercising rights